MORAVEXEL Returns Policy

At MORAVEXEL, we are committed to ensuring complete satisfaction with your purchases. If, for any reason, you are not satisfied with a product purchased from moravexel.com, you may return the item in accordance with the policy outlined below.

Eligibility for Returns

• The product must be unused and in its original packaging.
• Returns are accepted within 30 days from the date of purchase.
• A valid receipt or proof of purchase must be provided.

Non-returnable Items

Certain items are not eligible for return, including but not limited to:

• Gift cards
• Personalized items
• Final sale items

Return Process

1. Contact our customer service team at [email protected] to initiate a return.
2. Include your order number and reason for return in your request.
3. Upon approval, you will receive a return authorization and instructions on how to send back your item.

Refunds

Upon receipt and inspection of your return, we will notify you of the status of your refund. If approved, your refund will be processed to the original payment method within 7-10 business days. Please note that original shipping fees are non-refundable.

Exchanges

If you wish to exchange an item, please follow the return process to receive a refund and place a new order for the desired item.

Contact Us

For further questions regarding our return policy, feel free to contact our customer service team at +1 (800) 555-1234 or [email protected].